Update: 9 September 2024
Our Engineering team got to the bottom of this and we're really happy to let you know that this should work as expected again. You will need to update the CGX app to the latest version which is 1.4.3. To do that:
- Open the Google Play Store on your device
- Search for CGX and tap into it in the results
- Tap Update (if you don't see an 'Update' button, that means you're already up to date)
It's worth knowing that screen mirroring is a feature on your device itself, not CGX, so we can't always guarantee that it will work as expected. CGX was built to be compatible with Chromecast and that's how we would recommend watching workouts on your TV, if that's possible for you. There are steps on how to do this here: How can I cast from the app to my TV?
August 2024
A few people have told us that they're seeing a blank screen when they cast from CGX to their TV, but they can hear the audio just fine. This is happening if you mirror your phone or tablet screen to your TV.