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How can I manage my notifications?

  • Updated
    


Push notifications

Push notifications are the notifications that we send to your phone or tablet – like this: 

mobilepushnotif2.png

You can switch them off or on through your device's settings.


I'm using an iPhone or iPad

  1. Open the Settings app
  2. Scroll down to the bottom and tap Apps
  3. Tap into CGX
  4. Tap Notifications
  5. Here, choose your preferred notifications settings for CGX


I'm using an Android phone or tablet

  1. Open the Settings app
  2. Scroll down and tap into Apps
  3. Tap into CGX by Caroline Girvan
  4. Tap Notifications
  5. Here, choose your preferred notifications settings for CGX


Notifications through the bell icon

You'll also get notifications through the bell in the CGX app. Tap on the bell at the top right of the screen: 

appnotif.png


You can get notifications about...

  • Replies to your comments
  • Reactions to your comments
  • Workout reminders
  • New content on CGX
  • Updates from Team CGX

Tap on a notification to go to the comment, workout, or content it relates to. Announcements from CGX will be at the top so you don't miss any important updates from us.


Can I decide what I receive notifications about?

Yes, you can choose what you'd like to be notified about through the bell: 

  1. Open the CGX app
  2. Tap on the person icon at the bottom right
  3. Now tap on the settings cog at the top right
  4. Tap Notifications
  5. Use the toggles to decide what you'd like to receive notifications about
Note: this will only affect the notifications you receive through the bell icon, not your push notifications.



How can I clear my notifications? 

You can delete notifications sent by CGX. Notifications about your comments and interactions with the rest of the community will drop off over time.

  • Tap on the X next to a CGX notification to delete that individual update
  • Tap Mark all as read at the top right to mark all of your notifications as read

 


Push notifications

Push notifications are the notifications that we send through your browser – like this: 

pushnotifweb2.png

You can switch them off or on through your browser's settings. These pages explain how to do that depending on the browser you're using: 

 

 

Notifications through the bell icon

You'll also get notifications through the bell on the CGX website. Click on the bell icon at the top right of the screen: 

webnotif1.png

 

You can get notifications about...

  • Replies to your comments
  • Reactions to your comments
  • Workout reminders
  • New content on CGX
  • Updates from Team CGX

Click on a notification to go to the comment, workout, or content it relates to. Announcements from CGX will be at the top so you don't miss any important updates from us.


Can I decide what I receive notifications about?

Yes, you can choose what you'd like to be notified about through the bell: 

  1. Head to the CGX website
  2. Click on your name at the top right corner
  3. Click Settings
  4. Click into the Privacy & Notifications tab
  5. Use the toggles to decide what you'd like to receive notifications about
Note: this will only affect the notifications you receive through the bell icon, not your push notifications.



How can I clear my notifications? 

You can delete notifications sent by CGX. Notifications about your comments and interactions with the rest of the community will drop off over time.

  • Click on the X next to a CGX notification to delete that individual update
  • Click Mark all as read at the top right to mark all of your notifications as read