We've heard from a small number of people experiencing this specific issue with Chromecast:
- The CGX app connects to the Chromecast device
- The workout tries to load on Chromecast for a long time
- After a while, the loading stops and the Chromecast icon appears on the TV screen
- Your phone might show an error message like "Uh oh, looks like we're not connected"
Some people have also reported that the workout will start playing on Chromecast but after a few seconds it will cut out, and the behaviour above will happen.
Our Engineers are looking into this as a priority and we'll update this page as soon as there's an update. In the meantime, here are some other ways to watch workouts on your TV:
- Use AirPlay if possible
- Mirror your phone's screen to your TV instead of casting
- Try connecting your phone directly to your TV using an HDMI cable